Over the years the Open University has embraced all manner of technology to deliver course material to its students. It has mailed out umpteen books, sheets and other printed materials. It has used radio, television and the internet to broadcast or send out material. It has used many different portable media formats to deliver them to students. It will no doubt continue to find new ways to do so.
But one of its less successful ventures of recent years has been its study app, OU Study.
I'm far from alone in finding it disappointing as the terrible reviews on Google Play show, with many users reporting problems logging on or having difficulties opening materials. My own experience has been with many problems with the latter. Sometimes I've sat down somewhere, got out the app in the hope of opening it to read something . . . only for it to take an eternity to load the module material and so instead of facilitating calm study it just generates frustration and puts me completely out of the mindset to use it.
That's even before we get onto the problems with the study materials themselves. Many of the more interactive elements simply don't work in the app. And often it's not really advisable to skip past an activity to come back later as it breaks the flow of study. So the app offers very little of use when studying, maybe just an opportunity to refresh information on a particular page, but it isn't really much use for actually advancing through the course materials.
In preparing for this post I decided to open the app to get some screenshots to help describe the experience. The app didn't want to play ball. This should be showing my current modules, but it instead jammed on the opening screen and eventually I gave up and just took a screenshot of that.
Now it's possible there are other devices on which the app works perfect and some modules may have more app friendly course materials that don't come with so many omissions. But it's also clear from the online reviews that I'm far from the only person who finds this app to be not only useless but also potentially counter-productive given the way frustrations with it can put people off from doing any studying there and then.
Maybe one day the OU will come up with a much better app that's able to take the website experience and convert it into a form that works well on a smartphone. Perhaps if it comes soon enough I'll still be studying with the OU and can revisit this post to discuss a much improved app. But for now the app is just not useful at all.
(Screenshots my own, modified to remove personal details.)






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